faqs – Viva Las Vegas

Please read these questions thoroughly before calling or submitting a contact email.

If you do not see your question answered here, we will be glad to help you.
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What are the dates of Viva Las Vegas?

VIVA LAS VEGAS DATES ARE

VLV27 April 18th-21st 2024 – Not Easter

VLV28 April 24th – 28th 2025 – Easter

VLV29 April 23rd – 27th 2026 Not Easter

I have lost my tickets or did not receive them.

Log onto your TIX account and you can retrieve them. Go to https://www.tix.com/ticket-sales/tix/1/profile. If you have no luck retrieving them, please email contact@vivalasvegas.net with your details and we will help.

I have a ticket but it has someone else’s name on it. TICKET TRANSFERS

If you are all arriving together, that is not an issue. If you are not arriving together you can use the ticketing transfer system to send it to another person. Please log onto your Tix account at https://www.tix.com/ticket-sales/tix/1/profile Then to the right of your ticket is a transfer option. Instructions can also be found at www.vivalasvegas.net/tickets

How do I cancel my ticket?

HI ROLLER TICKETS are non-refundable but they are transferable. See above about ticket transfers.

HOT RODDER & CLASSIC Tickets are non-refundable. See above about ticket transfers.. View our terms & conditions.

How do I change a name on a ticket?

Please see above about ticket transfers.

Can I buy a 1-day wristband for venues other than the Saturday Car Show?

No, we do not offer day wristbands for inside the hotel. We may sell some on the Sunday only (subject to availability). Some people need to go home on Sunday morning so it releases tickets for that day. Please visit our tickets page for pricing. You can buy a ticket for just the car show on the Saturday, that is called the Hot Rodder. The Saturday car show is where the main stage with headlining acts are located.

The VLV High Roller wristband covers you for 4 days. If you only want to come for 2 or 3 days, you can but it is still the same price. We feel that we priced the wristbands at a low enough price so that even if you only come for 2 days it is not expensive.

If we do not sell out beforehand, we will sell wristbands on the day. Each day they will gradually get cheaper but will be good for the rest of the event. So if you are coming Saturday for example, you will only pay for Saturday and Sunday.

Sunday-only tickets can be purchased for $40 at the event.

We will be selling the 1-day Hot Rodder car show only tickets in advance and on the day (subject to availability).

Do I have to stay in the Orleans or Gold Coast?

No. You can stay wherever you like.

Where does the entertainment take place?

All of the entertainment takes place at the Orleans Hotel & Casino ONLY.

What does the wristband include?

The 4day High Roller wristband covers you for 4 days access to all VLV venues. If you only want to come for 2 or 3 days, you can but it is still the same price. We feel that we priced the wristbands at a low enough price so that even if you only come for 2 days it is not expensive. If we do not sell out we will sell wristbands on the day. Each day they will gradually get cheaper but will be good for the rest of the event. So if you are coming Saturday for example, you will only pay for Saturday and Sunday. We can though do a 1 day wristband on the Sunday. Some people need to go home on Sunday morning so it releases tickets for that day.
Due to the nature of the event, we cannot guarantee access to all events at VLV.

The Car Show wristbands (4day Classic Car Show or Saturday Hot Rodder Car Show) grants you access ONLY to the car show area and the bowling event. That DOES INCLUDE THE CAR SHOW HEADLINERS

What does the VLV wristband get me into?

Only the High Roller full four day wristband gets you admission to all Viva Las Vegas bands, DJs, events and music within The Orleans Hotel for the 4 days. Plus admission to the VLV Car Show, all Showroom events such as Burlesque Competition, Burlesque Show (enables you to buy a $5 ticket for this), Fashion Show, Slide Show and all Pool Parties. It also enables you to enter a car into the car show.

If you do not get a full High Roller 4 Day Wristband, you can buy a Classic or Hot Rodder Car-Show-Only wristband (that does not require you to enter a car in the car show).
Due to the nature of the event, we cannot guarantee access to all events at VLV.

Do I need a wristband for the car show?

Yes, you do. The full 4Day High Roller VLV wristband and 4day Classic Car Show Wristband includes car show admission. You may buy a car-show-only ticket, the Hot Rodder, on Saturday. Children 15 and under are free into the car show when accompanied by an adult. If you have bought a 4Day High Roller VLV wristband, then you do not need to pay at the gate and will have access every day.

What can I do for free?

If you are only interested in what is free, you are not supporting the event or the scene. VLV is very expensive to put on. This year the number of things you can do for free has been limited. All you can do is visit some of the vendors. High Roller Wristbands will be needed for all VLV venues and The Pool Party this year. You can buy a Hot Rodder or Classic ticket for the Car Show area only.

How do I get my car in the car show?

Cars must be pre-registered. There is no extra charge to register you car. See the car show page for complete details and rules and for more details on the “free car and driver” program.

How do I become a vendor at VLV?

We apologize, but at this time we are completely booked on vendor spaces. If you would like to be put on the wait list in case we get any cancellations, please email tom@vivalasvegas.net with the following information:

Write your vendor name & vlv car show vendor wait list in the subject line,

In the body of the email include:

vendor name
contact persons name
email
phone
what you sell

Existing vendors get right of first refusal on spaces for the following VLV. At the current event they pay their deposit for the following year. Any un-booked spaces will be released one month after the VLV to vendors on the waiting list. Prices of what is available will be given at that time. Chances of space becoming available inside the hotel are slim. There is a much better chance of becoming a vendor in the car show area. ALL FOOD VENDORS MUST CONTACT THE ORLEANS ARENA FOOD CONCESSIONS AS YOU MUST BOOK THROUGH THEM.

Do I need a wristband to see the vendors?

In the upstairs area there will be a few hours each day that anyone can access the vendors. Visit the Vendor section of our website for the general public viewing hours.

How can I find out who is playing when?

Please see the bands page to see the bands performing, or the schedule page for a full list of bands and other entertainment and events.

How do I enter the Burlesque contest?

You will be able to submit entries in October, November, and December. Voting takes place in January. The Top Ten Finalists go to the live competition at VLV. Four are chosen by a panel of judges, one is a contestants choice and five are chosen by online voting. Visit the Burlesque page.

Can I bring a camera or videocamera to the shows?

We have no camera or video camera restrictions at VLV. You can bring any cameras you like to the event and take them into the music venues and the car show. Occasionally, an act may ask not to be photographed or filmed. We ask that you respect their request. Please note though that hotel rules do not allow photography in the casino itself.

Can children attend VLV?

In Nevada, the law states you must be 21 to drink alcohol or gamble.

Here are the VLV rules regarding children for EVENTS INSIDE THE HOTEL ONLY:

Children 12 and under are free and do not need wristbands.
Children 12 and under must leave the music venues by 10pm.
We cannot sell tickets to 13 to 20 year olds for the indoor events. They can attend the car show.

CAR SHOW FOR CHILDREN. Children 15 and under are FREE at the car show if accompanied by parent. The Car Show is ALL AGES.

In Vegas anyone under the age of 21 may not be near the bars, slot machines or gaming tables. They may only walk through the casino with their parents. If the security see you with a child by a bar they have the right to ask you to leave.

There are babysitting services in Las Vegas who will come to your hotel room. You can find these online or in the Yellow Pages.

How does the ticketing system work?

FOR VLV27

HI ROLLER TICKETS – When you buy tickets, you will receive bar coded tickets. When you get to VLV, please go to our check-in area inside the Arena with your bar coded tickets, where we will scan the ticket and give you your wristbands. You will need to show your ID or passport to show that you are over 21. The wristband is worn all weekend to get you into the events. There is one ticket per person.

When you buy your HOT RODDER or CLASSIC tickets online, at the end of the process there is the option to print off your tickets or from the attachment that will arrive by email. This enables you to print off your tickets and each one has a unique bar code on it. Upon arrival at VLV we will scan your barcode, check your ID for age verification and give you your wristband.

Here are the advantages:

- - easier purchase
  - faster checking in
  - a lot less hassle.

You MUST bring your bar coded ticket to VLV. Without it you cannot get your wristband.

Once a barcode is scanned, it cannot be scanned a second time so if you think you can make multiple copies, only the first person to arrive will be successful. When a ticket is scanned, the location, day and time are recorded. We can then determine who came in on the ticket with the use of security cameras.

PLEASE NOTE: The online ticketing system will be slightly different during the week before Viva. The changes will be announced then.

How does my band get considered for VLV?

We start booking bands in May for the following year’s event but are always interested in hearing from bands.

The best way to submit is via email to tom@vivalasvegas.net with the following:

- - Website link
  - Reverbnation Link
  - Youtube links

Please do not send attachments or EPKS.

Make sure and include a phone number on the email in case we need to call you.

Or you can send a promo pack to:

NEW ADDRESS

Tom Ingram
PO Box 1773
Twentynine Palms, CA 92277, USA

For UPS, FEDEX etc

73839 Gorgonio Dr, #1773, 29 Palms, CA 92277

What time can I check in and get my wristband?

Our check-in times for wristbands collection and sales are:
Wednesday 5pm- 12 am
Thursday 9am – 2am
Friday 9am – 2am
Saturday 9am – midnight
Sunday 2pm – 8pm

Wristband pick-up will be in the Arena.
If other members of your booking are arriving at different times, please make sure that each person has their own bar-coded ticket. You must be present to redeem your ticket and receive your wristband as we much check id to verify that you are 21 years of age or over.

What happens if I lose my wristband?

Unfortunately a lost wristband is classed as a lost ticket. If you lose your ticket a new one will be charged at the full price. If for any reason it breaks or comes off, if you bring the wristband with you we will replace it at no charge.

Our wristbands are very strong and generally do not break. They are also put on so that they should not slide off your wrist. Therefore we do not get issues with people losing them.

Are there rules about what CANNOT be worn or displayed at VLV?

The following items may not be displayed or worn at VLV.
– Motorcycle club colors.
– Gang colors
– The confederate flag
– Any items on the FBI list of extremist symbols
– We reserve the right to ask anyone to remove anything that we or the hotel feels is detrimental to the event of affects the comfort level of the attendees of VLV.

Please do not hesitate to ask if you have any questions that are not answered here. Click here to contact VLV.