faqs – Viva Las Vegas

Please read these questions thoroughly before calling or submitting a contact email.

If you do not see your question answered here, we will be glad to help you.
After you click on a question, hit your browser’s back button to return to the top of the list.

FREQUENTLY ASKED QUESTIONS:

These are questions that we get asked a lot with answers.

What dates is VLV this year? ANSWER: April 18th to 21st 2024

Are tickets still available for this VLV? ANSWER: Yes. You can buy them online or buy them at the event. www.vivalasvegas.net/tickets

What dates are VLV next year? ANSWER: April 24th – 28th 2025

When do hotel rooms go on sale for VLV in 2025? ANSWER: We will be announcing that date soon after this VLV but it will be late May or early June.

Can I get a room in The Orleans for this year? ANSWER: The Orleans is sold out. You will need to contact them in case they get cancellations.

I see that VLV is now CASH FREE. Is that for everything? ANSWER: CAH FREE only applies to VLV Tickets and VLV merchandise where you can pay by card or electronic payments only. The hotel still accepts cash as do most of the vendors.

Can I get my car in the car show? ANSWER: You can turn up with your car. As long as we have the space and your car meets the criteria, you can purchase a ticket and bring in your car until 8am on the Saturday April 20th. Please check all the details on the car Show page of the website CLICK HERE

Can I get a one day pass for events inside the hotel? ANSWER: No you cannot except for Sunday. They are only available on the day at the VLV office. THERE ARE NO ONE DAY PASSES for events inside the hotel for Thursday, Friday and Saturday.

Can my band play a future VLV? ANSWER: Please submit your band to tom@vivavegas.net in June. Please no attachments, Dropbox, We Transfer etc. Links to music & video only such as You Tube.

Can I transfer my ticket to a friend? ANSWER: Yes you can by using the ticket transfer system on our website. CLICK HERE

Can I roll over my tickets to next year: ANSWER: No. Tickets cannot be rolled over and there are no refunds. You can though sell them to another person and transfer them using our ticket transfer system. CLICK HERE

I did not order my Burlesque Show tickets yet. Can I still get them? ANSWER: As long as you bought HI Roller tickets you can still buy them. Please email robbyn@vivalasvegas.net . From April 15th you will be able to get them from the VLV Office, or, wait until the start of a show where you will be able to enter for free if there are unsold seats. At the time of writing this, the 6.30pm and 8pm shows are sold out.

Where do I pick up my wristband? ANSWER: On Weds, Thur & Fri, pick them up from the Dauphine Room inside The Orleans. On Saturday please go to The Arena Box Office. On Sunday from the VLV Office.

For the car show only, Thur & Fri you can also go to the car entrance at the back of the Arena. On the Saturday until 9am that entrance is cars and occupants only. From 9am Saturday that entrance is closed.

What time can I pick up my Wristband? ANSWER: Wednesday 5pm to Midnight. Thursday 9am to 2am. Friday 9am to 2am. Saturday 9am to Midnight. Sunday 2pm to 8pm

What time can I take my car in and out of Car Show? ANSWER: The Car Show gates are open Thursday & Friday 10am to 10pm. On Saturday 6am to 8am. The reopen for cars to leave about 30 mins after the last band has finished and when security say it is safe to. The gates will be closed again overnight but will be opened again around 7am on Sunday morning.

Can I leave my car in the car show overnight? ANSWER: Yes, on Wednesday, Thursday, Friday & Saturday nights you can leave your car in there. During these hours, no car may be moved and no people are allowed into the car show area. This is for the safety of your cars.

What can I take into the car show? ANSWER:On the Car Show page of the website, at the very bottom is a list of what you can and cannot take in. Please CLICK HERE and scroll to the bottom.

Can I bring a camera to VLV? ANSWER: Yes, we do not have camera restrictions for personal use.

Can children attend VLV? ANSWER: For the Car Show children of all ages can attend. Up to age 15 they are free. 16 and over require a ticket.

For events inside the hotel, please CLICK HERE

Are there any shuttles going to The Orleans: ANSWER: There is a free shuttle between The Orleans and The Gold Coast only. This is for use by people staying in those 2 hotels only who must show their room key.

When are the vendors open? ANSWER: The vendors inside The Orleans are open at theses hours. THURSDAY 5pm to 2am. FRIDAY 10am – 5pm & 7pm to Midnight. SATURDAY 10am to 5pm & 7pm to 11pm. SUNDAY 10am to 5pm & 7pm to 11pm

What are the dates of Viva Las Vegas?

VIVA LAS VEGAS DATES ARE

VLV27 April 18th-21st 2024 – Not Easter

VLV28 April 24th – 28th 2025 – Not Easter

VLV29 April 9th – 12th 2026 – Not Easter

VLV30 April 8th – 11th 2027 – Not Easter

VLV31 April 13th – 16th 2028 – Easter

I have lost my tickets or did not receive them.

Log onto your TIX account and you can retrieve them. Go to https://www.tix.com/ticket-sales/tix/1/profile. If you have no luck retrieving them, please email contact@vivalasvegas.net with your details and we will help.

I have a ticket but it has someone else’s name on it. TICKET TRANSFERS

If you are all arriving together, that is not an issue. If you are not arriving together you can use the ticketing transfer system to send it to another person. Please log onto your Tix account at https://www.tix.com/ticket-sales/tix/1/profile Then to the right of your ticket is a transfer option. Instructions can also be found at www.vivalasvegas.net/tickets

How do I cancel my ticket?

HI ROLLER TICKETS are non-refundable but they are transferable. See above about ticket transfers.

HOT RODDER & CLASSIC Tickets are non-refundable. See above about ticket transfers.. View our terms & conditions.

How do I change a name on a ticket?

Please see above about ticket transfers.

Can I buy a 1-day wristband for venues other than the Saturday Car Show?

No, we do not offer day wristbands for inside the hotel. We may sell some on the Sunday only (subject to availability). Some people need to go home on Sunday morning so it releases tickets for that day. Please visit our tickets page for pricing. You can buy a ticket for just the car show on the Saturday, that is called the Hot Rodder. The Saturday car show is where the main stage with headlining acts are located.

The VLV High Roller wristband covers you for 4 days. If you only want to come for 2 or 3 days, you can but it is still the same price. We feel that we priced the wristbands at a low enough price so that even if you only come for 2 days it is not expensive.

If we do not sell out beforehand, we will sell wristbands on the day. Each day they will gradually get cheaper but will be good for the rest of the event. So if you are coming Saturday for example, you will only pay for Saturday and Sunday.

Sunday-only tickets can be purchased for $40 at the event.

We will be selling the 1-day Hot Rodder car show only tickets in advance and on the day (subject to availability).

Do I have to stay in the Orleans or Gold Coast?

No. You can stay wherever you like.

Where does the entertainment take place?

All of the entertainment takes place at the Orleans Hotel & Casino ONLY.

What does the wristband include?

The 4day High Roller wristband covers you for 4 days access to all VLV venues. If you only want to come for 2 or 3 days, you can but it is still the same price. We feel that we priced the wristbands at a low enough price so that even if you only come for 2 days it is not expensive. If we do not sell out we will sell wristbands on the day. Each day they will gradually get cheaper but will be good for the rest of the event. So if you are coming Saturday for example, you will only pay for Saturday and Sunday. We can though do a 1 day wristband on the Sunday. Some people need to go home on Sunday morning so it releases tickets for that day. Please note that the Hi Roller tickets enable you to buy a $5 guaranteed seat for the Burlesque showcase.
Due to the nature of the event, we cannot guarantee access to all events at VLV.

The Car Show wristbands (4day Classic Car Show or Saturday Hot Rodder Car Show) grants you access ONLY to the car show area and the bowling event. That DOES INCLUDE THE CAR SHOW HEADLINERS

What does the VLV wristband get me into?

Only the High Roller full four day wristband gets you admission to all Viva Las Vegas bands, DJs, events and music within The Orleans Hotel for the 4 days. Plus admission to the VLV Car Show, all Showroom events such as Burlesque Competition, Burlesque Show (enables you to buy a $5 ticket for this for guaranteed seating), Fashion Show, Slide Show and all Pool Parties. It also enables you to enter a car into the car show.

If you do not get a full High Roller 4 Day Wristband, you can buy a Classic or Hot Rodder Car-Show-Only wristband (that does not require you to enter a car in the car show).
Due to the nature of the event, we cannot guarantee access to all events at VLV.

Do I need a wristband for the car show?

Yes, you do. The full 4Day High Roller VLV wristband and 4day Classic Car Show Wristband includes car show admission. You may buy a car-show-only ticket, the Hot Rodder, on Saturday. Children 15 and under are free into the car show when accompanied by an adult. If you have bought a 4Day High Roller VLV wristband, then you do not need to pay at the gate and will have access every day.

What can I do for free?

If you are only interested in what is free, you are not supporting the event or the scene. VLV is very expensive to put on. This year the number of things you can do for free has been limited. All you can do is visit some of the vendors. High Roller Wristbands will be needed for all VLV venues and The Pool Party this year. You can buy a Hot Rodder or Classic ticket for the Car Show area only.

How do I get my car in the car show?

Cars must be pre-registered. There is no extra charge to register you car. See the car show page for complete details and rules and for more details on the “free car and driver” program.

How do I become a vendor at VLV?

To get details on being a vendor at Viva Las Vegas, please email robbyn@vivalasvegas.net . Please note that the spaces do fill very fast. When you email Robbyn, please include the following info:

Write your vendor name & vlv car show vendor wait list in the subject line,

In the body of the email include:

vendor name
contact persons name
email
phone
what you sell

Existing vendors get right of first refusal on spaces for the following VLV. At the current event they pay their deposit for the following year. Any un-booked spaces will be released one month after the VLV to vendors on the waiting list. Prices of what is available will be given at that time. Chances of space becoming available inside the hotel are slim. There is a much better chance of becoming a vendor in the car show area.

ALL FOOD VENDORS MUST CONTACT THE ORLEANS ARENA CATERING DEPARTMENT AS YOU MUST BOOK THROUGH THEM. DO NOT EMAIL US. Makew sure you contact the Arena Catering Dpeartment, not the hotel catering.

Do I need a wristband to see the vendors?

In the upstairs area there will be a few hours each day that anyone can access the vendors. Visit the Vendor section of our website for the general public viewing hours.

How can I find out who is playing when?

Please see the bands page to see the bands performing, or the schedule page for a full list of bands and other entertainment and events.

How do I enter the Burlesque contest?

You will be able to submit entries in October, November, and December. Voting takes place in January. The Top Ten Finalists go to the live competition at VLV. Four are chosen by a panel of judges, one is a contestants choice and five are chosen by online voting. Visit the Burlesque page.

Can I bring a camera or videocamera to the shows?

We have no camera or video camera restrictions at VLV. You can bring any cameras you like to the event and take them into the music venues and the car show. Occasionally, an act may ask not to be photographed or filmed. We ask that you respect their request. Please note though that hotel rules do not allow photography in the casino itself.

Can children attend VLV?

In Nevada, the law states you must be 21 to drink alcohol or gamble.

Here are the VLV rules regarding children for EVENTS INSIDE THE HOTEL ONLY:

Children 12 and under are free and do not need wristbands.
Children 12 and under must leave the music venues by 10pm.
We cannot sell tickets to 13 to 20 year olds for the indoor events. They can attend the car show.

CAR SHOW FOR CHILDREN. Children 15 and under are FREE at the car show if accompanied by parent. The Car Show is ALL AGES.

In Vegas anyone under the age of 21 may not be near the bars, slot machines or gaming tables. They may only walk through the casino with their parents. If the security see you with a child by a bar they have the right to ask you to leave.

There are babysitting services in Las Vegas who will come to your hotel room. You can find these online or in the Yellow Pages.

How does the ticketing system work?

FOR VLV27

HI ROLLER TICKETS – When you buy tickets, you will receive bar coded tickets. When you get to VLV, please go to our check-in area inside the Arena with your bar coded tickets, where we will scan the ticket and give you your wristbands. You will need to show your ID or passport to show that you are over 21. The wristband is worn all weekend to get you into the events. There is one ticket per person.

When you buy your HOT RODDER or CLASSIC tickets online, at the end of the process there is the option to print off your tickets or from the attachment that will arrive by email. This enables you to print off your tickets and each one has a unique bar code on it. Upon arrival at VLV we will scan your barcode, check your ID for age verification and give you your wristband.

Here are the advantages:

- - easier purchase
  - faster checking in
  - a lot less hassle.

You MUST bring your bar coded ticket to VLV. Without it you cannot get your wristband.

Once a barcode is scanned, it cannot be scanned a second time so if you think you can make multiple copies, only the first person to arrive will be successful. When a ticket is scanned, the location, day and time are recorded. We can then determine who came in on the ticket with the use of security cameras.

PLEASE NOTE: The online ticketing system will be slightly different during the week before Viva. The changes will be announced then.

How does my band get considered for VLV?

We start booking bands in May for the following year’s event but are always interested in hearing from bands.

The best way to submit is via email to tom@vivalasvegas.net with the following:

- - Website link
  - Reverbnation Link
  - Youtube links

Please do not send attachments or EPKS.

Make sure and include a phone number on the email in case we need to call you.

Or you can send a promo pack to:

NEW ADDRESS

Tom Ingram
PO Box 1773
Twentynine Palms, CA 92277, USA

For UPS, FEDEX etc

73839 Gorgonio Dr, #1773, 29 Palms, CA 92277

What time can I check in and get my wristband?

Our check-in times for wristbands collection and sales are:
Wednesday 5pm- 12 am
Thursday 9am – 2am
Friday 9am – 2am
Saturday 9am – midnight
Sunday 2pm – 8pm

Wristband pick-up will be in the Arena.
If other members of your booking are arriving at different times, please make sure that each person has their own bar-coded ticket. You must be present to redeem your ticket and receive your wristband as we much check id to verify that you are 21 years of age or over.

What happens if I lose my wristband?

Unfortunately a lost wristband is classed as a lost ticket. If you lose your ticket a new one will be charged at the full price. If for any reason it breaks or comes off, if you bring the wristband with you we will replace it at no charge.

Our wristbands are very strong and generally do not break. They are also put on so that they should not slide off your wrist. Therefore we do not get issues with people losing them.

Are there rules about what CANNOT be worn or displayed at VLV?

The following items may not be displayed or worn at VLV.
– Motorcycle club colors.
– Gang colors
– The confederate flag
– Any items on the FBI list of extremist symbols
– We reserve the right to ask anyone to remove anything that we or the hotel feels is detrimental to the event of affects the comfort level of the attendees of VLV.

Please do not hesitate to ask if you have any questions that are not answered here. Click here to contact VLV.